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Own Haven Housing Association

Own Haven Housing Association, required a tenant satisfaction survey of residents currently occupying the Haven Hills South development. The results were to be used in the development of a relaunch and possible repositioning of the complex, as well as guide OHHA on areas of improvement in service delivery.

Hands on Marketing carried out exploratory research followed by mini focus groups and finally quantitative research on a sample of over 250 residents.

Subsequently Hands on Marketing have conducted socio-economic analyses of possible new developments.